About Altadena Water Damage Restoration

Built around how water moves on a slope

Altadena sits directly north of Pasadena at the foot of the San Gabriel Mountains, with the Angeles National Forest along its northern edge. The mountains squeeze extra rain out of winter storms, so the community averages about 21 inches a year, more than six inches above the flatter basin to the south. Most of that falls between December and March.

The slope shapes the work. Runoff crosses yards and driveways on its way downhill, sewer lines in the northern section have a history of overflowing, and the housing runs from 1880s mansions and 1920s cottages to later houses built on concrete slabs. The walkthrough checks the crawl space, the slab, the attic and the room below, not just the spot where water showed up.

What gets handled

Water and sewage only: water extraction, storm runoff cleanup, sewage backups, burst and galvanized pipe leaks, slab leaks, roof and ceiling leaks, crawl space water, hardwood floor drying, water heater and appliance leaks, structural drying and commercial losses.

How the claim file is built

Every job starts with photos before anything is moved, a moisture map of the affected rooms and a reading from a dry reference material elsewhere in the house. Readings are logged daily until wet materials come within 2 to 4 points of that reference, and the file goes to the homeowner for the insurer.